Woman consultant talking with client in office.
Insights

The Power of the “Yes, and” Approach

Monday, April 22, 2019

Performance consultants often receive client requests for tactical solutions where little to no evidence indicates that those solutions would have any impact on business or performance outcomes. With those cases, performance consultants should always attempt to reframe the requests into opportunities that will strategically align their work with their clients’ goals. By reframing tactical requests into terms of desired performance and business results, performance consultants often can inf

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