Thinking businesswoman

Find the Root Cause, Not Just the Symptom

Tuesday, August 14, 2018

"I just don't have enough time!"

When performance consultants interview employees to determine the factors that make it difficult for them to produce desired performance results, they often encounter the quote above. Lack of time is often cited as a root cause for performance gaps. It is good to identify this perception on the part of the employee, but it also should prompt the consultant to dig deeper. Lack of time is NOT a root cause; it is a symptom of something else.

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