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Insights

Are You in the Education or Training Business?

Thursday, August 29, 2019

A few weeks ago a client asked me to provide some insight into the quality of its online courseware and homegrown LMS, which hosts more than 3,500 courses. Although I started overseeing the creation of online programming more than 30 years ago, this shouldn’t make me an expert, especially given the vast changes in technological delivery that have transpired over this period. Yet, we are learner experts because we can comment from a user’s perspective regarding the learning experience

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