This job aid cab be used to help improve human performance by providing a framework to help analyze root causes, select and implement solutions, and evaluate results.

Many TD departments are designed to work tactically, delivering learning solutions that build capability but not business results. However, we can work in the role of strategic partner, transitioning from order-taker to impact-maker.

Whenever there is a perceived performance gap, a needs assessment can be critical in identifying the gap and providing a list of potential solutions for addressing it. This toolkit can help you determine the best course of action to move forward.